Regarding the Collection and Use of Personal Data
Collection of Personal Data
We may collect personal data from users of our Services and Sites. Such personal data may include: email address, first and last name, address, country, other contact information, and answers to various questions (e.g., work history, work preferences, personal interests, behaviors, motives, talents, aptitudes, and competencies). Shaker does not collect demographic personal information, such as age, race, and gender, unless a user voluntarily elects to disclose such information through our Services or Sites. Personal data is generally provided directly by the users of our Services and Sites themselves.
Shaker may capture certain information automatically on or through our Sites or Services, regardless of whether a user provides us with personal data. This information may include a user’s device and/or network information (e.g., Internet protocol (IP) address, user agent strings, device identification number (IMEI), geolocation data, browser type, page access history, linking information, click stream data, page visits, page views, and/or website log files). If we identify that a user is accessing our Sites or Services through multiple devices, we may associate each such device with the user’s profile.
We may also use operational data (e.g., cookies, log files, clear GIFs, pixels and/or similar devices) to identify our users and their device(s) in order to track our users’ interactions with our Sites and Services; we use this operational data to enhance certain activities available on our Sites or Services. A user has the right to remove or reject persistent cookies by following the directions provided in the user’s Internet browser’s “Help” file. If a user removes a persistent cookie, such user may be requested to reregister or log in again upon returning to our Sites or Services. If a user rejects persistent cookies, the functionality of our Sites or Services may be impaired or unavailable.
We retain user information for up to two years after your last transaction with us. We retain candidate data for a minimum of three years or according to our client’s data retention policy.
Use of Personal Data
Shaker uses personal data to maintain user accounts and to provide the Services. Personal data collected through our Services and Sites may be provided to our clients so that they can make personnel decisions (e.g., evaluate applicants or current employees, hire applicants, promote current employees, etc.), and when necessary our clients may further disclose such information to their clients. We may also use both personal data and non-personal data (as defined below) for research purposes in connection with the further development of our Services. In addition, a user grants Shaker and its direct or indirect clients the right to process the data submitted and it may be disclosed as part of the Services to Shaker employees, direct or indirect clients, and professional advisors.
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Shaker International remains liable.
We may use any data that has been de-identified, which has been subjected to pseudonymization or is non-identifiable aggregated data (collectively “non-personal data”). Shaker may use or disclose such non-personal data in its sole discretion.
Security of Personal Data
Data security is implemented through physical, administrative, and technical safeguards we put in place and operational procedures we follow to protect personal data. We protect our users’ personal data transmitted over the Internet using Secure Sockets Layer (SSL) technology, password protected databases. We restrict access to our users’ personal data in our Services or Sites to our authorized employees, our agents, and certain of our authorized partners.
Please note that we do not have any control over or responsibility for information a user shares through any websites outside of our Sites or Services; including any third party websites accessed or linked through our Sites. All such sharing of information and content is done at the user’s own risk; and Shaker makes no representations or warranties that these security measures will prevent a security incident or breach.
The Services and Sites are not intended for use by children under the age of 13. We will not knowingly collect any personal data from users under the age of 13 online through our Sites and Services. If you think that we have collected personal data from a visitor under the age of 13, please contact us.
Individuals have the right to access their personal data or request limiting the use of their personal data by submitting a request to Shaker through any of the means listed above.
Compliance with Federal and International Regulations
In compliance with the Privacy Shield Principles, Shaker commits to resolve complaints about our collection or use of your personal information. Individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Shaker at:
- Shaker International
3201 Enterprise Parkway, Suite 360
Cleveland, OH 44122
If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, you can also submit your complaint to Privacy Trust, an independent third party. Visit https://www.privacytrust.com/drs/shakerinternational to file a complaint. Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
For any complaints related to the Privacy Shield frameworks that cannot be resolved with us directly, we have chosen to cooperate with the relevant data protection authority for resolving disputes as specified in our self-certification form. Please contact us to be directed to the relevant contacts. As further explained in the Privacy Shield Principles, binding arbitration is available to address residual complaints not resolved by other means. We are also subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).