Joseph P. Murphy’s article Quality of Hire: Data Makes the Difference has been published in the Summer 2016 issue of Employment Relations Today. Murphy has been engaged in business practices to improve quality of hire for over 30 years. In this article, he presents methods, resources, and implications for using data to document the quality of hire.
“This is a great piece of work. It flows beautifully, explained concepts in clear language, and made the argument for planned, purposeful candidate selection.”
–VP HR, global coatings company
Quality of hire is a compelling notion. Nevertheless, many organizations have adopted neither the rigor and discipline nor the infrastructure required to measure it, much less improve it systematically. Quality of hire is not an abstraction or a myth. It is a practical measure, comprising core talent acquisition processes and hiring outcome variables. Its factors can be identified, tracked, and reported in both qualitative and quantitative terms. This article offers a pragmatic approach to develop and implement quality of hire practices that can not only deliver a documented return on investment and align your hiring practices with your strategy but also make talent a critical competitive differentiator.